For accommodation cancellation policies, please refer to the individual hotel policies noted on the website. Any amendments to original hotel bookings must be forwarded via email to the APA 2019 Secretariat. Verbal changes or cancellations cannot be accepted nor will the hotels accept any changes direct.
Cancellation of a registration must be advised via email to the APA 2019 Secretariat firstname.lastname@example.org. Verbal changes or cancellation cannot be accepted.
After cancellation, 80% of the registration fee will be reimbursed if cancellation is done before August 15th, 2019. Registrations cancelled after August 15th 2019 will be forfeited and there will be no reimbursement. All reimbursements will be processed after August 2019.
The refund will be returned via the same payment method as the original receipt of funds.
No refund will be made after 15th August 2019. However an alternative delegate name may be provided in writing and the booking and funds will be allocated accordingly.
Please note no refund or discount will be made if a function or event within the registration fee is not taken up or is subsequently cancelled.